Terms and Conditions

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THE SERVICES. BY ACCESSING THIS SITE OR USING ANY PART OF THE SITE OR ANY SERVICES ON THE SITE, YOU AGREE TO BECOME BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS, THEN YOU MAY NOT ACCESS THE SITE OR USE ANY SERVICES IN THE SITE.

Terms:

As a condition, you promise not to use the Services for any purpose that is unlawful or prohibited or any other purpose not reasonably intended by www.rezumesolutions.com.

By way of example, and not as a limitation, you agree not to use the Services:

Applicable Law:

This site is created and controlled by Rezume Solutions at Mumbai, India, as such the laws of India shall apply; courts in Mumbai shall have jurisdiction in respect of all the terms & conditions and disclaimers. Rezume Solutions reserves the right to make changes to the site and the terms, conditions and disclaimers.

Modification of Terms and conditions of Service:

www.rezumesolutions.com may at any time modify the terms and conditions of the Services without any prior notification to you. You can access the latest version of the Terms, which shall be updated regularly at the link of our website. You undertake to regularly review the Terms. In the event that the modified Terms are not acceptable to you, you shall immediately discontinue using the Services. However, if you continue to use the Services, you hereby agree to accept and be bound by the modified Terms.

You further agree and undertake that you are accessing the services available on this Site. Before placing an order you are advised to check the product description carefully.

By submitting your details in the form of a query, you agree to become a member/user and receive newsletters and updates from Rezume Solutions unless asked not to, by writing to support@rezumesolutions.com

Cancellation/ Refund Policy:

Please note that there may be certain orders that we are unable to process and must cancel even if approved. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include, inaccuracies or errors in service pricing information. We will contact you if your order is canceled or if additional information is required to accept your order. In case we are not able to process your order within 12 working days we will initiate a refund. If your order is cancelled after the payment made by Net-Banking or amount deposited in the account, we will refund the amount. If the payment mode was Cheque, we will send you a cheque or do an NEFT transfer if possible with your bank. In case we receive a cancellation notice from the customer and the order has not been processed/ approved by us, we shall cancel the order and refund the 100% of the amount.

If the order is processed and the 1st draft of the resume is delivered, no refund request will be entertained. However, if the customer is not happy with 1st draft, he can request a refund with justifiable reasons within 1 day of 1st draft delivery. The refund request will NOT be entertained if any revision requests have been made by the client after 1st draft delivery. If refund option is chosen, the product may or may not be delivered at the sole discretion of www.rezumesolutions.com. However, in case of any defamatory remarks posted anywhere, www.rezumesolutions.com reserves the right to stop the refund and the order and initiate a lawsuit for defamation.

Revisions/Modifications:

There is no limit on the number of revisions after the 1st draft is delivered. However the revision requests will be entertained only for a period of 30 days from the 1st draft delivery. Post 30 days, NO new revisions requests shall be entertained. However the team Rezume Solutions would continue to work on the any previously requested changes which are yet to be resolved. New revision requests include - change in targeted jobs/roles/sectors, any feedback not shared earlier and any new content.

Shipping Policy:

All orders will be delivered as an attachment in emails in Microsoft Word / PDF format (as per requirement) to the email ID provided at the time of placing an order.

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